All rates shown in GBP £

 

Enquiries

 

E-mail: mail@castlehowardstation.com

 

Telephone:

+44 (0)1653 618478

 

Fax: +44 (0)1653 619604

 

Postal Address:

Platform 1

Castle Howard Station

Castle Howard Station Road

Welburn

YORK

YO60 7EW

 

Please help us by leaving the accommodation as you found it! We always complete a thorough cleaning between lettings. However we would really appreciate it you could help us by leaving the accommodation in a clean and tidy fashion.

We commit ourselves to making your stay as comfortable and enjoyable as possible, and will be pleased to take any enquiries both before and during your stay at Platform 1.

 

Prices

 

We reserve the right to change our tariff at anytime without notice. However, the price is fixed when we confirm your booking.

 

Payment Terms - when booking direct

 

50% deposit payable at time of booking

 

50% balance payable 60 days prior to planned/booked arrival date

 

Payment can be made by UK cheque made payable to 'Platform 1 Castle Howard Station' or please request bank details if you wish to pay by bank transfer online.

 

Refunds - when booking direct

 

Payment terms -when booking direct with the owner 50% of rental and the balance 60 days before occupation.

 

We  guarantee 100% refund in the event of a national or local lockdown or if we have to cancel you for any reason- flood, disaster, our illness etc.   However for other reasons that are usually covered by travel insurance, the amount is graded depending how near the arrival date cancellation occurs.

 

If cancellation  is early enough  allow the dates to be re-booked, a  refund less 5% admin fee would be made

If the cancellation relates only to the deposit placed 60 days before arrival
 
Graduated refund and retention terms if the cancellation is made on a scale before the holiday starts

 

 

​Number of days before arrival date that notification is receivedRetained %

​More that 90 days5%

​60-89 days before start of holiday40%45-59 days before start of holiday50%30-44 days before start of holiday75%3-29 days before start of holiday90%0-2 days before start of holiday100%

 

Arrival and Departure

 

Weekly rentals: Arrival on Friday and departure on Friday. Except any date adjustments at Christmas/New Year.

 

Short breaks: 3 night weekend breaks: Arrival on Friday and departure on Monday

 

4 night mid-week breaks: Arrival on Monday and departure on Friday

 

Arrival and Departure times – as we complete a thorough cleaning of the accommodation on departure we would ask you to observe the following arrival and departure times. If you need to arrive earlier, please let us know and we will always do our very best to accommodate you.

Arrival from 4pm onwards
Departure by 10am

 

Maximum occupancy

 

The maximum occupancy of Platform 1 accommodation is four adult persons and up to two dogs. We are sorry but children under the age of 16 are not permitted.

 

Access Statement

 

Click here for information

 

Pets

 

Well-behaved dogs are most welcome! We always ask you to make sure that any dogs’ mess is cleared up in the bags and bins provided! If you would like to leave your dog for part of the day, we will arrange it for you at a small extra charge, but dogs should never be left alone in the apartment in case of their doing damage to it.

 

Smoking

 

No smoking is permitted in any internal areas of the building, although an ashtray is provided in the patio area.

 

Railway property

 

The boundary between Castle Howard Station and the railway line is clearly defined by secure and well-maintained fencing. This fence is for the protection of people and pets staying at Castle Howard Station, as well as ensuring maximum safety on the railway line. The owners of Castle Howard Station do not permit any person to access railway property or land beyond by crossing this boundary by climbing the fence or by any other means. Access to the other side of the line only at official crossing points at Crambeck and Kirkham.

 

There are many excellent and safe vantage points to photograph passing trains – please use these and resist the temptation to trespass on railway property.

 

Parking

 

Ample private parking space is available free of charge. All motor vehicles are left unattended at owners own risk. Please advise us if you have motorcycles and cycles, as we can provide secure, undercover storage.

 

Laundry

 

There are full laundry facilities the other side of the car park and plenty of space to hang out wet walkers’ coats and boots

 

Damage

 

The person who booked accommodation may be liable for the cost of replacement or repair if they or a member of their party causes damage to any part of Castle Howard Station property, fixtures, fittings, furniture, decoration or equipment either deliberately or due to neglect.

If you have pets, please respect the furniture. We will be pleased to provide you with covers and pet bedding if you require it; please ask in advance.

More favourable consideration will be given if accidental damage is reported during the stay or before check-out.

 

Keys

 

The charge for lost keys is £25. Guests who inadvertently forget to leave keys at check-out may post keys back within 14 days without any charge being applied.